Refund and Returns Policy

Return and Refund Policy

At MiraBazaar.com, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help with our return and refund policy.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The item must be returned within [Insert Return Period, e.g., 30 days] from the date of delivery.
  • The item must be in its original condition, unused, unwashed, and with all original packaging and tags intact.
  • Items marked as “Final Sale” or “Non-Returnable” are not eligible for returns.
  • Certain items, such as perishable goods, personal care products, or customized items, may not be eligible for return due to health and safety regulations.

2. Return Process

To initiate a return, please follow these steps:

  1. Contact Customer Support: Reach out to us at [email protected]  with your order number and reason for the return.
  2. Receive Return Authorization: Our customer support team will review your request and provide you with a Return Authorization (RA) number if your return is approved.
  3. Pack and Ship: Securely package the item(s) and include the RA number. Ship the package to the address provided by our customer service team. You are responsible for return shipping costs unless the item is defective or incorrect.

Note: We recommend using a trackable shipping method to ensure we receive your return safely. MiraBazaar.com is not responsible for lost or damaged items in transit.

3. Refund Policy

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within  7-10 business days.

  • Original Shipping Costs: Original shipping charges are non-refundable unless the return is due to an error on our part.
  • Partial Refunds: In some cases, only partial refunds are granted for items that are not in original condition, damaged, or missing parts for reasons not due to our error.

4. Exchanges

If you would like to exchange an item for a different size, color, or variation, please follow the return process outlined above and place a new order for the desired item. We will process a refund for the returned item once we receive it.

5. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within [Insert Notification Period, e.g., 7 days] of receipt. We will provide a replacement, exchange, or refund at no additional cost to you.

6. Exceptions

The following items are generally not eligible for return or refund:

  • Personalized or Customized Items
  • Perishable Goods
  • Intimate Apparel or Personal Care Products for hygiene reasons
  • Gift Cards

7. Contact Us

If you have any questions regarding our return and refund policy, please contact our customer support team at:

MiraBazaar.com
[email protected]