FAQ

1. How do I place an order on MiraBazaar.com?
Placing an order is easy! Simply browse our collections, choose your desired items, select the size and color (if applicable), and click “Add to Cart.” When you’re ready to check out, click on your cart and follow the prompts to complete your order.

2. What payment methods do you accept?
We accept a variety of payment methods including major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.

3. Can I modify or cancel my order?
Orders can be modified or canceled within 24 hours of purchase if they have not yet been processed or shipped. To request a modification or cancellation, please contact our support team at [email protected].

4. What is your return and refund policy?
We accept returns within 30 days of delivery for items that are unused, unworn, and in their original packaging. Refunds will be processed to your original payment method within 5-7 business days after we receive and inspect the returned item. Please see our Refund and Returns Policy for more details.

5. How do I return an item?
To return an item, email us at [email protected] with your order number and reason for return. We’ll guide you through the process and provide return shipping instructions.

6. Do you ship internationally?
Yes, we ship to many international locations. Shipping fees and delivery times may vary depending on your location. International customers are responsible for any customs duties or taxes that may apply.

7. How long does delivery take?
Delivery times vary based on your location. Standard domestic shipping typically takes 5-7 business days, while international orders may take 10-20 business days depending on the destination.

8. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order directly on our website under the “Track My Order” section.

9. What should I do if I receive a damaged or incorrect item?
We’re sorry for any inconvenience! If you receive a damaged or incorrect item, please contact us at [email protected] within 7 days of receiving your order. We’ll arrange a replacement or refund as quickly as possible.

10. Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated on the latest offers and exclusive deals.

11. Is it safe to shop on MiraBazaar.com?
Absolutely! We take your security seriously and use SSL encryption to protect your personal and payment information. Your data is handled with care and never shared with third parties without your consent.

12. How can I contact customer support?
If you have any questions or need assistance, feel free to reach out to our friendly customer support team at [email protected]. We’re here to help!